AceText Contact Information

Buying AceText

Please see our ordering pages for a detailed explanation of the various options you have to acquire one or more copies of AceText. All information about pricing, online (Internet) and offline (paperwork) ordering methods can be found there.

If you have a question that is not answered on the order page, you can email your question to

Only US$ 39.95
Windows XP, Vista, 7, 8, 8.1, and 10
32-bit & 64-bit
100% satisfied or money back
free trial download

Technical Support

If you have purchased a license to AceText you are entitled to free technical support via email. Before sending any messages, please make sure you are using the latest version. Check out the version history and download the most recent version if necessary. You can download the latest version at any time.

If the problem persists in the latest version, send an email to and clearly explain what AceText is doing wrong and what it should be doing. It is also very helpful if you can describe which exact steps you can take to reproduce the problem. Finding out a way to reproduce a problem consistently is 90% of the total effort needed to fix it. Please also mention your AceText user ID in any message you send.

Other comments and suggestions regarding AceText are also welcome at the above address.

Feature Requests and Other Feedback

Every once in a while, somebody emails to ask if he or she can make some suggestions how to even further improve our software. Of course you can! How can we possibly improve our products if we do not listen to our customers? You can email your suggestions to the technical support address listed above.

"I've used EditPad and AceText for nearly 6 years and this is the first time I have had to ask for support. I've always thought that the products were superb but now I can also say that the support is first class."
— David Mawdsley
  27 June 2010, United Kingdom

"As always, you are so prompt to help. And I wish to convey how much I appreciate both EditPad Pro and AceText. They have been programs that I use almost every day and I truly rely on these great software programs."
— Diane Greenberg
  18 February 2010, California, USA

Offline Contact

While email is by far our preferred communications method, you are most welcome to get in touch via more traditional ways. This is our mailing address, which is the address our business is officially registered at:

Just Great Software Co. Ltd.
165/3 moo 2
Rawai Phuket 83130

Company registration codes and numbers:

  • Thai Tax ID: 3-0325-7200-2
  • D-U-N-S Number: 672043828
  • NATO CAGE code: SJE42
  • SAM registered (search for DUNS 672043828)